Orvis - Pasadena, California

Paul Campo

This morning I received some wonderful, five-star customer service from two ladies, Tammy and Rachel. Both listened to our issue, and took a great deal of time in assisting us to resolve the problem with something we had purchased from Orvis. Rachel even searched on Amazon to find us a second product to supplement the Orvis product we had already purchased. I must quickly add that the Orvis product needed something additional because of conditions in our home, and not a failing on the part of the Orvis product itself.

I almost never experience this level of dedication from anyone these days. I hope the Orvis HR department does something nice for both ladies. Thank you. Paul Campo

Jr Ortega

My first x in an orvis and very bad experience from tall white guy, the shorter dude was excellent the moment I walked in with curly hair. I asked about some pants and he asked, would you like to try a pair on? I responded, no I don't have time right now, he quickly grabbed the pants from my hands lol. I found the same pants online way cheaper. Racial profiling to the max in this store. I'm not white , pants only $109 I would have purchased them the next day, not a problem. Some people shouldn't be working with the public.

mariana figuero

Muy linda tienda para buscar artículos de venta de pesca con mosca, una gran cantidad de anzuelos, cañas, ropa especial para ir a pescar, también mochilas, bolsos valijas, sombreros, también tienen cosas para mascotas, ya que la idea de la tienda es que puedas ir a pescar con tu perro. El algodón de sus prendas es espectacular, muy muy bueno, los precios un poco altos, pero acordes a la calidad

Danny Ingamells

One of the few fly fishing stores in the Los Angeles County is the Orvis Store located on Lake Ave. off the 210 Freeway in Pasadena.

The Orvis Company (since 1856) establishes the yardstick for the flyfishing customer looking for Mercedes Benz quality and not the inexpensive products one finds on amazon or eBay.

In the competitive world of fly fishing sales and product support, the Orvis staff can outfit your next fly fishing adventure from sail fishing off Baja California to brook trout in Idaho.

From introductory fly rods for the beginner to professional specification for the die hard, Orvis boasts the apogee of service and warranty in the industry, unmatched by any rod maker.

Looking for a "click and pawl" fly reel like the one Brad Pitt used in the movie "A River Runs Through It" or a disc drag type that could stop a chinook salmon? Fly reels made by Orvis are cutting edge engineered and will last longer than any other high priced competition in the industry.

Need a new line for the fly reel Dad brought you for your birthday when you turned eight? Orvis has all the weights and sizes your reels require and your new line will be professionally installed by machine and advise on how to keep it running smoothly.

Have enough flies for your next trip? Match the hatch at Orvis with their huge collection of dry flies and streamers!

Fly fishing lessons are offered as well. Ask the staff about the details!

Orvis also offers a huge selection of trendy casual clothing for both men and women, making this store a great stop before your next fly fishing vacation!

Have a furry friend at home? Orvis has some of the most comfortable and stylish pet beds that rival any avid pet store.

Orvis in Pasadena, your friendly fly fishing store in the San Gabriel Valley!

Kevin Kenney

Zach was very helpful. No rushing. He took the time to assist me in picking out a Barbour jacket.

elizabeth abate

Take care of your customers past or present!

I’ve tried REPEATEDLY, to get off their mailing list! I bought in 2019 through a job and left that job AND HAVE BEEN UNSUCCESSFUL IN GETTING OFF THEIR MAILING LIST EVER SINCE!

I just asked them a few days ago again - after receiving a “thank you for your order” when I had not ordered - to remove me from the account it was attached to. I was assured they would! And just a few days later: “Thank you for your order!” AGAIN! Please disconnect my email to this account LIKE YOU HAVE PROMISED TO DO MORE THAN TWICE!

Maybe they don’t care about my inconvenience because I didn’t give them any business - but you never know who you’re messing with. I NEVER WILL NOW shop Orvis! I will continue to avoid your merchandise; like I have done since you started ignoring my requests for my email to be removed from this Account OVER 4 YEARS AGO! … $ have the POWER NOT to go to you. I know, harder to feel, but I also have influence into choosing alternatives; which are out there and who exceed your products on many levels; AND which I have been BUYING INSTEAD OF YOUR PRODUCTS. It’s that simple. As a professional costume buyer for over 25 YEARS, my advice is Don’t ignore your customers! Annoyed ones won’t come back! And some of us spend A LOT - elsewhere!

Paul Ushijima

Great atmosphere and customer service. Great products. Most of the store is clothing, but there is a good selection of fishing gear and fly tying supplies. Great classes and seminars. If you are going there on the weekend and parking is busy, try the streets a couple of blocks west. It is a little bit of a walk (short blocks), but I don't like maneuvering tight parking lots.

Alex Junod

Just purchased my first Barbour jacket at Orvis. Jerry helped us out and was lovely, he knew everything about the models and made the purchase experience a truely great one. Thanks!