lululemon - Huntington Station, New York

Margarethe Czeremuga

Sehr gute Auswahl an Sportbekleidung.

Crystal C.

Had a great experience with Danielley. I was in with my baby to pick up the Christmas gifts I had ordered online. I had to make a few changes since certain colors were out of stock. She did everything she could to keep me from having to go on the long checkout line! Really appreciated that, so much! I’ll be back and hope to see her there.

Kayla Stockert

Worst customer experience . Major mean girl vibes from manager and employee making up some BS.

Today, I went to this location to do an item exchange. I accidentally ordered the wrong item online for my bf’s christmas gift. I received said wrong item this morning in the mail and then, I immediately headed to the store. I waited 20 min on line. The cashier started the exchange and then halfway through the interaction changed her mind randomly and claimed she couldn't take the item.

When I asked why they wouldn't be able to take it back, the only information I was given was that the item had a “smell” and that they could not resell/accept it on the floor. The manager happened to be standing one register over and upon coming over- she immediately sided with the cashier without even hearing out the situation or even physically smelling the item?

Then, they just stared at me afterwards like I was doing something wrong for trying to exchange something I ALREADY paid for. It was really so bizarre. Also, it low-key was super embarrassing in-front of a long line of people to have this happen when there is absolutely no sense behind it. I did not deserve the power trip attitude (Mind you I drove over 2 hours to be able to do this today)

I didn’t give a hard time or argue. I explained to them that there was no way it could have a smell because I received the item the same exact day from the manufacturer and it sat in the box until I got to the location. The manager goes “Well I don’t know what happened between then and now. We can’t accept this.”

Does this sound like a professional response to you? Looking at the other reviews makes me understand this isn't the first incident here. Sounds like there is an extreme discrimination issue here as well idk. Right before Christmas too SMH.

Cindy Nguyen

Terrible customer service, as written by other reviewers! I purchased a pair of black leggings seven months ago, in May, and the seams are already coming undone in multiple areas. I own many other leggings, and this has never been an issue before.

When I brought this up, the associate assisting me incorrectly claimed that I bought these leggings in 2022. I assured her this was not the case and even provided my purchase receipt from my account, which she seemed unable to locate herself.

Her attitude was dismissive and rude. She said things like, *"This isn't that bad"* and *"Oh, maybe that's why these leggings were discounted."* For a company that prides itself on quality, this experience was extremely disappointing. They failed to honor their one-year quality guarantee.

Hena Tooley

Rude, no value for customers, no help offered, accused my daughter of putting deodorant on a tank that was never tried on by her (when asked if the the pre-existing stain may not come off, wud it be accepted for for return)!! Really, when did become ok to make accusations at customers, and a child at that!!Never returning, ur loss.

Keara Huneidi

Jessica was very understanding and helpful in my mission to find more modest pants for Pilates. Overall everyone was helpful and kind.

Robert Abrams

For a higher class clientele in theory, prices are on the higher end. We went for a backpack and also got a water bottle. My best friend's daughter is special. This is a special place that she wanted to go to, those items are for Back to School.

Local Guide

Helpful staff, went to buy gifts and they spent ample time helping me make a selection.