Big 5 Sporting Goods - Rowland Heights, California

Kevin Chen

Wide selection of products. Lots of typical sporting good needs available. Staff are patient and friendly. Large plaza, plenty of parking but spaces are a little tight.

Michael Kurtenbach

Have always enjoyed shopping here, until I met Andrea. She had a rude dismissive attitude the moment I walked in the store. Her and the associates were laughing and having a personal conversation on the sales floor, and looked irritated that I even walked in. I said I had a box of ammo reserved. She then said they don’t have it. I said I reserved it. She said 2 days ago I did. I said I came in the day before as well and they’d still hold it for me (didn’t have my golden bear ID on me last time). She says they put it back on the shelf. I then asked if they sold it since yesterday. She says NO, THEY STILL HAVE IT, AND POINTS TO IT. So I’m so confused at this point…WHY is this HAPPENING. I say ok, whatever, can I buy it? She then says “WHICH ONE IS IT”, after JUST POINTING IT OUT TO ILLUSTRATE they put it back on the shelf! I said “The one you said you put back on the shelf.” She then says I’m being hostile and refuses to sell them to me, after her creating a huge conflict for NO reason. It’s like she wanted to argue over NOTHING. If it wasn’t reserved for me anymore and on the shelf, why not just grab it off the shelf and SELL IT TO ME?!?! Andrea is CRAZY. I think she was just upset a customer walked in and she had to stop her personal conversation.

Contacted corporate. Going to sort it out with the District Manager. I like this store and have been coming there a while now, never had any problems until Andrea. I hope they get rid of her. I mean, WHY are you starting arguments that make no sense over nothing?!?

All I did was come in to buy a product. If I was the one who reserved it, but it’s not reserved and on the shelf for sale to anyone, why isn’t this lady grabbing it off the shelf and ringing me up? Booo Andrea. Get your mind right.

Jose Alvarez

Staff is very friendly and willing to help. Store is well organized and clean. Great location but parking stall are very narrow and lot is always busy.

Freddy Mendez

Sales people were at the checkout counter talking, which is fine, but I asked about wrestling shoes. He's showed me , but I had to call him again to help me out. It looks like he was in a hurry to get back to his conversation instead of helping me out.

Michael W

There is a huge variety of competition and outdoors products, from Pokémon cards, to rifles, sleeping bags, sports equipment, kayaks, clothing, shoes, etc. The price is cheaper than most places and they will even train you for the permit if you purchase a long gun here (handguns must go elsewhere).

Wei Luo

Those shoes should be on Sale as advertised. But they I tried to checked out. They told me
they were advertised wrong and also have wrong tag on it. Manager Jason stated he can do me a favorite if I really wants them. I told him. I am sorry, you just try to cover your mistakes.

Renee Castillo

Lots of great deals. Clean store and workers helpful

Sandee Duckworth

Everything I go there always friendly and helpful ? I recommend this store